SERVICES

Services

Age Connects Wales is a social enterprise made up of six local, independent Age Connects organisations with over 40 years’ experience. We provide support in 11 of the 22 local authority areas in Wales, with each organisation providing our core services. Core services include Information, Advice and Welfare Benefits, Befriending, Independent Advocacy (various specialisms), Activities Programme, Nail Cutting, Volunteering and Specialist advant~AGE Products and Services. In addition to these common services, each organisation provides services that are specific to their own geographical area of benefit.
  • Hospital Discharge Service
  • Reaching Out (Befriending)
  • Primary Care (Dementia Support Service)
  • Supporting People
  • Breakthrough Project
  • Will Writing Service
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  • Ageing Well (Activities Programme)
  • Cancer and Older People Advocacy (COPA)
  • Healthy and Active Partnership (Befriending)
  • Good Neighbour Schemes (Befriending)
  • Hospital Discharge Service
  • Safeguarding (Dementia Support Service)
  • Money Wise Service
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  • Community Navigator (Information & Advice)
  • Hubbub Forums (Community Engagement)
  • Paper Pals (Home Support)
  • Perennials (Dementia Support Service)
  • Speak Up
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  • Supporting People
  • Clubs and Classes (Activity Programme)
  • Home Services (Home Support)
  • Private Community Support (Home Support)
  • Health Suite
  • Conference Facilities and Outside Catering
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  • Supporting Older People Service
  • Home Solutions (Home Support)
  • Wills and Power of Attorney
  • Meeting Facilities for Hire
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  • Link-AGE (Outreach Programme)
  • Community Lunches (Outreach Programme)
  • Chatter Matters (Community Engagement)
  • Home Fire Safety / Energy Audits
  • Legal surgery (Will writing)
  • Meeting Facilities for Hire
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Core Services

Information, Advice and Welfare Benefits

A confidential service offering a range of support to help people maximise income, live independently and utilise services.

Befriending

Services aim to reduce loneliness and isolation and empower independent living. Schemes encourage the formation of friendship groups and offer reciprocal and on-going support. Practical support such as shopping, transport and small DIY tasks (ACCV) and specialist bereavement support (ACM) is available in some areas. Telephone befriending and onward referrals are also provided.

Independent Advocacy

We can help with various advocacy matters, including safeguarding issues involving abuse or neglect. In addition, ACCV provide advocacy for people affected by cancer and ACNEW have specialist services for victims of abuse/hate crime with support available to navigate the criminal justice system.

Activities Programme

We deliver a range of selfsustaining activities which encourage and improve physical and emotional health and well-being. Activities are delivered through a structured programme and/or through service user consultation in a number of different
venues/channels.

Nail Cutting

This chargeable service is available at outreach locations and hospitals, with home visits available for those with mobility problems.

Volunteering

Volunteering is essential to Age Connects Wales and we offer a wide range of positions across the country. If you have any spare time and would like to volunteer, give us a call to find out about our exciting volunteering opportunities in your area. 0845 305 4134

Specialist advant~AGE Products and Services

We have developed a range of products and services with the needs of older people in mind. Through our advant-age partnership, we offer a diverse range of products and services that range from funeral plans and legal services to personal alarms and mobility aids. Please visit your local Age Connects Organisation’s website for further details and pricing. 
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